WhatsApp → Zoho CRM — Campaign Lead Capture

Inbound webhook for OmniApp: https://zoho.wacto.in/omni/inbound · connectivity check · connect / reconnect Zoho CRM

Defaults — Source: WhatsApp Company fallback: WhatsApp Lead Campaign fallback: WhatsApp Campaign Dedup window: 0 day(s)

Campaign mapping

Each WhatsApp number (its phoneNumberId) attributes replies to one campaign.

CampaignWA numberphoneNumberIdLead sourceCRM Campaign idOwner id
icpaas_customer_utility_v1 15557307460 959117713945251 WhatsApp — —

Add / update a mapping

Channels on OmniApp gateway

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